|
|
|
.jpg)
|
Trusted
ChoiceSM is a Promise to you, the
Client.
We
have taken a Pledge of Performance
|
Pledge
of Performance
Trusted ChoiceSM
agencies are insurance and financial services firms whose access to
multiple companies and commitment to quality service enable us to
offer our clients competitive pricing, a broad choice of products
and unparalleled advocacy. As a Trusted Choice agency, we are dedicated
to you and are committed to treating you as a person, not a policy.
This commitment means we shall:
We pledge this
to you, our clients, and ask that you let us know if we fail to meet
our commitment, so we may take corrective action.
|
|
Work
with you to identify the insurance and financial services that
are right for you, your family or your business, and use our access
to multiple companies to deliver those products. |
|
|
Guide
you through the claims process for a prompt and fair resolution
of your claim. |
|
|
Help
solve problems related to your coverage or account. |
|
|
Explain
the coverages and options available to you through our agency,
at your request. |
|
|
Return
your phone calls and emails promptly and respond to your requests
in a timely manner. |
|
|
Provide
24/7 services for our customers, offering any or all of the following:
emergency phone numbers, Internet account access, e-mail and call
center services. |
|
|
Use
our experience and multiple company relationships to customize
your coverage as needed. |
|
|
Commit
our staff to continuing education so they may be more knowledgeable
in serving you. |
|
|
Treat you
with respect and courtesy.
|
|
|
Conduct
our business in an ethical manner.
|
How
does Trusted ChoiceSM benefit me?
Insurance can
be stressful and confusing. Most of the confusion and stress comes
from knowing who the good guys are. As a Trusted Choice agency, we
have taken the Performance Pledge and part of that pledge is customizing
a insurance plan just for you. We talk about game plans a lot, but
it is true. We are advocates for the client, not a middle man for
the insurance company.
We've all seen
the ads where there are a bunch of bankers waiting in the living room,
as the couple sits at the dinner table and has the bankers competing
for their business. Think of us as that couple, working to find not
only a good price, but the right coverage for your needs. You are
important to us as friends and neighbors. This is our promise - delivered.
Trusted Choice
is a registered "Mark" of Independant Insurance Agents of
America. Used with permission.
|